SAP ECC and Salesforce CRM Integration
SAP ECC with Salesforce CRM
Integration Endpoints
- CUSTOMER
- PRODUCT
- PRICEBOOK
- ORDER
- DELIVERY,INVOICE AND ORDER RESPONSE
- APPSeCONNECT ensures syncing of SAP Customer Information as Accounts in Salesforce CRM.
- Contacts associated with the Customer Accounts is also added in Salesforce.
- When creating an Order in Salesforce CRM, the account needs to have a Contract associated. APPSeCONNECT not only creates a Customer Account in Salesforce, but also it adds a Contract against it for further Ordering Process.
- ERP Products which are defined in SAP ERP will be synced automatically to Salesforce CRM.
- All the Products are listed initially, and later on whenever new products are added in ERP, that will also get created in CRM with all defined settings and information.
- APPSeCONNECT takes into account the different level of pricing defined through Pricebooks. It links a Pricebook with the Product in Salesforce CRM.
- Salesforce CRM users creates Orders in Salesforce, while adding Orders APPSeCONNECT takes care of Pricebooks which are associated with the Product and Contracts which are associated with Accounts.
- Created Orders in Salesforce CRM get synced to back end ERP SAP ERP as Sales Order for further Order verification and processing.
- APPSeCONNECT can also be easily configured to sync Delivery, Invoice and Order Response from SAP ERP to Salesforce CRM against proper entities.
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